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Privacy Policy

How Paideia Pty Ltd, trading as ROAR Training Solutions, collects, uses and protects your information.

Introduction

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website. Please read it carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data
Personally identifiable information such as your name, USI number, email address and payment information that you voluntarily give to us.
Derivative Data
Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

Use of Your Information

Having accurate information about you allows us to provide a smooth and efficient experience. Specifically, we may use information collected via the site to:

  • Process orders and payments.
  • Issue certificates.
  • Validate student identities.
  • Send you marketing communications.
  • Improve our services and website functionality.

Disclosure of Your Information

We may share information we have collected about you in certain situations:

By law or to protect rights
If we believe releasing information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property and safety of others.
Third-party service providers
We may share your information with third parties that perform services for us or on our behalf, including payment processors and marketing platforms. We also collect information through a third-party enrolment platform, and this data is not shared with anyone else.

Data Storage and Security

We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Our security measures include:

  • Encryption of sensitive data both in transit and at rest.
  • Strict access controls, so only authorised personnel can access sensitive data.
  • Secure servers and up-to-date software to protect data from unauthorised access.

Your Rights

You have the right to:

  • Access your personal data.
  • Correct or update your personal data.
  • Delete your personal data.
  • Sign in on our website to change your own data.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels and other tracking technologies on the site to help customise the site and improve your experience. By using the site, you agree to be bound by our Cookie Policy.

Policy for Children

We may collect information from children under the age of 13 if they access our site, purchase a course, or enter their email into our database. If we learn we have collected information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we may hold information from or about a child under 13, please contact us.

Changes to This Privacy Policy

We reserve the right to make minor changes to this Privacy Policy without notifying users. For major changes, we will notify you by email. The date of the latest revision will be indicated at the top of the policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Paideia Pty Ltd, trading as ROAR Training Solutions